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215.492.0990

www.pacificovalet.com

Pacifico Airport Valet Parking

6715 Essington Ave

Philadelphia, PA 19153

Email: tobrien@pacificocars.com

Slow response

Gentlemen, I have used Pacifico a myriad of times and this is, unfortunately, the first less than stellar experience I've had.My wife and I had gotten a late flight and arrived at 2:09 AM on Wednesday ,July 19th and when we called we were told that there was a problem and they would call in 20-25 minutes.( Which someone did.) It was another 10 minutes till we received our car. In the total time we saw 2 Pacifico vans come and go so we could have saved money and gotten our auto faster.Perhaps you were short-staffed that night. I will continue to you the service but I was disappointed that evening Sam Chiodo( schiodo101@comcast.net) Sam - I am sorry to hear about your bad experience _ being a long time customer, you know that is not the way we do things ( pick up within 20 mins from the time you call is our goal) - can i call or email you to make things right Timmy OBrien General Manager
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