just trying to be nice and made reservation for 8 days and just thought it would be good to advise them.. i expected the fee i was charged the next day of $12.50 would be applied to my bill... no when i got back home and came into office to pay i was told that fee does not apply to the stay there, it is additional. the site does not say anyplace about any fee charge for reservations.. the clerk explained its an additional charge by the website.. so then it clearly should be disclosed and explained before charging it.. I have been in the car business for 40 years .. I know Kerry Pacifico and this is no way to run a business.. this will end my use of Pacifico valet wghich has been good up to this point NEVER AGAIN
i am sorry to hear about your bad experience. based off of your review, i am lead to believe you went thru a 3rd party reservation site, and part of your deposit should have gone towards your parking bill.I would like to discuss this matter with you, so we can get it resolved
Timmy OBrien
General Manager
215 492 0990