Gayle trout

We have been using this facility every time we go on vacation. It's been a good facility till this past time. Our driver came to pick us up at airport in our car and started to pick someone else up till we noticed that was our car. Driver never Che led ticket and started loading their luggage in our car and lady was already in our car sitting. Hi Gayle Being a long time repeat Customer, you know our Valet staff is very good at what they do, but unfortunately , mistakes do happen. When we spoke on the phone, i mentioned we have numerous "fail safe" procedures in place to keep these to a minimum. In speaking to your driver, he said when he did ask the other party their name, he realized the error. Timmy OBrien General Manager