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215.492.0990

www.pacificovalet.com

Pacifico Airport Valet Parking

6715 Essington Ave

Philadelphia, PA 19153

Email: tobrien@pacificocars.com

Cole

I wouldn't have chosen 1 star...
We dropped our car off on a Thursday, 3 passengers. The valet drove us to the airport, we took our bags out of the trunk of our 2017 Subaru with 4280 miles on it. We decided to pay the extra $90 for a detail. 9 days later they pick us up at the airport, the driver pops the trunk and there is at least 1.5 inches of water in the trunk. 2 drivers and 6 people saw the mess. We were told to call Timmy and he would take care of it Monday. This was 10pm Saturday. After a little phone tag, today being a week later, they now want to tell us our trunk leaks and they had no reason to open it. Funny part, they never vacuumed the rear of the car. If the trunk were left open from when we were dropped off at the airport, the light on the dash would illuminate and the car would ding as driving. I can't imagine that any driver would have let that go... So, not only did we not get a detail as stated, we now have mold in the cabin of the car up and down the drivers door panel. We were told by many friends and family that this will be a great experience. Luckily, our family was witness to this mess as the trunk was opened at PHL. I am afraid my 2017 Subaru with 4300 miles is now totaled. Offer to try to fix it... nope. I guess the insurance company and lawyers can battle this one out.

We have temporarily suspended service*.  Please check back for more information.
 
 
*If you are currently parked with us we will be operating with a reduced staff and will be ready.  Please note if you are returning earlier or later than indicated, please contact us at 215-492-0990
 
Thank you !!
 
The Pacifico Valet Team
 

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