See what our customers are saying about us and submit your own review below:
I just wanted to take a moment to let you know how pleased I am with your company. I have been using Pacifico for over a year now and have been very satisfied.
A recent experience made me even happier! On April 18th I was dropped off and after I got through security I realized that I did not have my Fit Bit band which I had recently purchased. It was either in my car or I dropped it outside of my car when I got out at the airport. I called the office and an absolutely wonderful, friendly, and concerned employee (whose name I am ashamed to say I have forgotten – Annie???) said that my car was already parked but she would have one of the drivers check and she would call me back. She confirmed my flight time and promised a return call before departure. Within the hour she called me back to let me know that the Fit Bit was found on the floor of my car and they put it into the center console.
So kudos to her for her concern, and kudos to the person who looked in my car, found it, and put it safely in the center console. It’s a pleasure to work with such pleasant, concerned, and honest people!
I paid for valet service. I waited an hour for my car because they took in too many cars and couldn't handle the volume. That's what greed will do. They suck!!! I will never use them again. If you want valet parking at Phila. Airport, use Winner Airport Parking. I called them three times only to be told all tickets are out for delivery. In other words they couldn't tell me where my car was or when I will get it. I spoke to one of their drivers at the airport while waiting for my car and they told me that things were a mess and many customers were pissed off.
Sunday, January 24, 2016, called at 6:17 PM and got my car forty minutes later. Pacifico blamed the weather, but the competition beat them by twenty minutes and delivered clean cars. My car was not clean. Do not park here, I have used them for years and they have slipped. Took way too long for my car today and this is not the first time. They get your name, email, flight numbers, airlines and cell phone and should anticipate arrivals. No luck, no courtesy, no plan. The competition is quicker and better. Today they lost a long time customer who will never go back.
Great Service and Polite and Respectful Employees
Always Great Service, Have Been Using Pacifico Valet for Years
We rely on Pacifico whenever we travel as a family. The drivers are very friendly and professional. In addition, we've had car work done while we were on vacation, which was a big timesaver.
Long Time User, Always Have Great Service
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