See what our customers are saying about us and submit your own review below:

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Stellar and Secure Service EVERY time!
February 4, 2017
Ron

I've been using Pacifico Valet for many years. Each experience has been nothing short of perfect service at the front desk and by the drivers! VERY courteous and caring, and every employee represents the agency VERY well! Additionally, I have never had an issue with the security of my vehicle. I highly recommend Pacifico!

Very Dissatisfied customer
January 30, 2017

I had the worst experience I have ever had with my car at Pacifico. I paid extra to have my car brought to me but when I called it was a mess. There was a rally at the airport that evening and Pacifico will extremely ill prepared to handle it. The dispatcher completely lied to me and told me that the driver had left when he hadn't even clocked in. She told me to wait at Arriving instead of Departure which I did. I watched many Pacifico drivers come and go giving cars to people long after me. I waited and called them over and over for almost two hours for my car! Finally, when the Pacifico drivers took pity on me standing in the cold as they came and went, the van drove around to locate my car, which was idling at Baggage (which is not where the dispatcher told me to stand). The driver and the dispatcher never communicated and they had no idea which driver even had my car. It was a total mess and Pacifico was so disorganized and incapable of even tracking their drivers.

I am sorry to hear about your bad experience on Sunday nite. As I'm sure you know, there were Trump protestors blocking both the arrival and departure sides of the Airport. Our drivers were stuck in "no mans land" unable to get in, or out of the area. Being a prior customer, you know EVERY EFFORT is made to get you picked up within 20 mins from the time you call. could you please provide contact info so I can reach out to you

Timmy O'Brien
General Manager
Pacifico Airport Valet
215 492 0990
Since 1975, the original, and STILL the best!

Always reliable
January 25, 2017

Used Pacifico for over 10 years. Very consistent quality service, prompt and courteous.

Not up to par
January 23, 2017

We have used Pacifico Airport /Valet service no less than a dozen times Always with extreme satisfaction. However, yesterday we were extremely dissatisfied not only did it take 8 calls to get through without being cut off. But when the driver arrived he sat in the car until I opened the hatch back and lifted up and put in a very large suit case, and then he watched my 70 year old husband lift and load the other three bags, We always tip between $10 to $15 dollars to the driver according to what we feel to be courteous service. Needless to say we didn't tip this driver it was not just overlooked, Prior to this we always have had excellent service. I would normally give it 5 stars however today I would give it 2 only because at least we got our car back.

I am sorry to hear about your bad experience yesterday, being a long time customer, you know that is not the way we do things. Can you please call me, or supply a number so I can call you to resolve this issue. Thank You.

Timmy O'Brien
General Manager
Pacifico Airport Valet
215 492 0990

Cynthia Turner
January 21, 2017

We use Pacifico every time we travel out of Philadelphia. Takes no time to sign in & drivers are always available to get us to airport quickly. I especially like that Pacifico will deliver our car to us at the airport on our arrival so we waste no time in getting home. Very dependable service. I recommend Pacifico to all our friends.

Always great service!
January 18, 2017

We've been using Pacifico for over 25 years. Service is also prompt and reliable. And you can get your car detailed too!

Terrific service!
January 17, 2017

I've been using Pacifico for about 15 years and, except for one or two weather-related delays, they are super reliable and easy to use. On our return last Saturday, our car was at the airport in 15 minutes!


  • RESERVATIONS
  • Directions to Pacifico Airport Valet in the Philadelphia Automall.

  • Pacifico Airport Valet parking links to the PHL arrival page.

  • Google Reviews

    Robert Allen
    Robert Allen
    17:31 29 Apr 17
    Excellent service and very convenient.
    David M DelPizzo
    David M DelPizzo
    15:00 02 Feb 17
    Ivan West
    Ivan West
    22:16 31 Dec 16
    Awesome
    Anna-Marie Karlsen Mellinger
    Anna-Marie Karlsen Mellinger
    14:49 19 Dec 16
    I have always had a positive experience with their drivers and office staff. I also use the additional "drive away" from the terminal service. They load your bags and away you drive! Worth the extra $13 especially after a long flight!read more
    Steven Leffler
    Steven Leffler
    17:40 04 Dec 16
    Excellent service. We've used them for years.
    DAVID CARNEY
    DAVID CARNEY
    21:25 06 Oct 16
    Fantastic experience. Quick check in and ride to the airport, and when we called on return, we were told it would be around a 20 minute wait (which was fine as our flight arrive early) but the driver arrived in about 10 minutes. I highly recommend them, as we have used them before.read more
    DAVID CARNEY
    DAVID CARNEY
    21:25 06 Oct 16
    Fantastic experience. Quick check in and ride to the airport, and when we called on return, we were told it would be around a 20 minute wait (which was fine as our flight arrive early) but the driver arrived in about 10 minutes. I highly recommend them, as we have used them before.read more
    Linda Brown
    Linda Brown
    00:10 12 Sep 16
    We have used Pacifico for years, and like being able to go to in our own car. But lately we have had to wait 20-45 minutes once we arrive back to PHL and call. Next time we are using Winner!read more
    Linda Brown
    Linda Brown
    00:10 12 Sep 16
    We have used Pacifico for years, and like being able to go to in our own car. But lately we have had to wait 20-45 minutes once we arrive back to PHL and call. Next time we are using Winner!read more
    Karen lloyd
    Karen lloyd
    19:02 03 Sep 16
    Have used PACIFICO for years and have never had a bad experience.
    Eric Strohm
    Eric Strohm
    00:55 31 Aug 16
    Have used the valet service for many years, always good. Fast, competitive rates and hassle free. read more
    Eric Strohm
    Eric Strohm
    00:55 31 Aug 16
    Have used the valet service for many years, always good. Fast, competitive rates and hassle free. read more
    Kendra Hennig
    Kendra Hennig
    19:22 02 Aug 16
    Everyone was super friendly and shared all the information I needed. It ended up being cheaper to use this short-term parking service than taking a taxi to and from the airport on either side of my trip. They brought back my car in perfect condition and right on time as expected. I highly recommend them!read more
    Kendra Hennig
    Kendra Hennig
    19:22 02 Aug 16
    Everyone was super friendly and shared all the information I needed. It ended up being cheaper to use this short-term parking service than taking a taxi to and from the airport on either side of my trip. They brought back my car in perfect condition and right on time as expected. I highly recommend them!read more
    CRAIG BOWEN
    CRAIG BOWEN
    21:41 22 Mar 16
    Called when I got off the plane to get picked up and was told it will at least 30 minutes before they have a shuttle to pick me up. I called back in about 25 minutes and was rudely toms the shuttle didn't leave test will be at 15 more minutes. I'll park at the airport next time I de use to travel read more
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  • Pacifico Airport Valet parking provides a link to the PHL departures page.

  • Pacifico Airport Valet parking links to the PHL arrival page.