See what our customers are saying about us and submit your own review below:

62 + 8 =

Thomas G
January 17, 2020
New to this!

Phoned in. A representative said no res needed. Arrived, and was totally scolded for not having a reservation! When we were finally noticed my wife asked for more information about the service. Wrong thing to do I guess. 🙁
Prices didn’t match what’s advertised, and a bunch of hidden fees. Wow. Long story short I didn’t park my vehicle there. P.S the representative argued with me and other workers for about 5 minutes that my vehicle was a Honda Accord when in fact it’s a Honda Insight

Paula D
December 15, 2019
VIP Member

Good service and value.

Kevin C
November 17, 2019

I have used Pacifico several times. This is a great service, and their drivers were very nice.

david p decker
November 11, 2019

driver was sent to the wrong location at PHL. had to stand in the cold for 40 mins.

John/Sharon Coyle
October 30, 2019

We have been using Pacifico for several years and been very happy with the convenience of it and even recommended that our son use it, which he did. We arrived back in Philadelphia after midnight on October 16th. We had to wait for our car for over 40 minutes and the person who brought it to us definitely had an attitude. We’re hoping this was a one time episode.

Debora Michel
September 29, 2019

Always use Pacifico-love the "sign and go" from the airport! Just recommended another friend. That makes three since I started using Pacifico.

Jennifer Spencer
July 19, 2019

We checked our car in on 7/14/2019 at 3 am. I was told that I could not have the military discount because I already had a discounted price (I would have saved more with the regular rate and the military discount). Then the driver had to be woken up from a sound sleep. The one driver called his name twice and then we helped call his name another time. I honestly was hesitant to get in the car with him. I have worked night shift many times and we were never allowed to sleep on the job. I don’t understand how the drivers are allowed to sleep then be expected to drive people to the airport. And I will say that my kids were frightened in the car with him driving. I didn’t feel safe him driving our car when we got out. I am actually very hesitant to use your service again and I have been going there for years.


even though negative, i appreciate your feedback, and as i mentioned to you when we spoke, i did address this with my staff and the driver in question....and i ASSURE you, something like that will not happen again

Timmy OBrien
General Manager

  • Directions to Pacifico Airport Valet in the Philadelphia Automall.

  • Pacifico Airport Valet parking links to the PHL arrival page.

  • Pacifico Airport Valet parking provides a link to the PHL departures page.

  • Pacifico Airport Valet parking links to the Google Review Us page.

  • To Our Valued Customers – A Letter from our GM

    In May of 2013 the City of Philadelphia started charging all off-site Airport Parking Facilities an Airport Access Fee of $1.82 per customer, with yearly increases.

    That contract expired in July of 2019. Moving forward, starting in August of 2019, the agreement is for $2.80 per customer, with an increase every August.

    Unlike our competitors, the Pacifico family has chosen NOT to use this fee to generate revenue and just charge what the City of Philadelphia is charging us.

    I personally apologize for any inconvenience this may cause and my wish is it will not affect you trusting us with your vehicle.

    Best Regards,
    Timmy OBrien
    General Manager