See what our customers are saying about us and submit your own review below:
Staff gets a bit confused over small things but other than that my son was able to check our car in and hit the road in a timely manner. Return wasn’t as smooth they said it was a Sunday rush. Tomatoes tomatoes I guess
Please call me when you get a chance. I want to address issues with the staff regarding your concerns on both ends. And thank you for your input !!
I found Pacifico Valet to be a wonderful service. Prompt service and friendly drivers. Great feature is the one way service - you can go right home from the airport. See you on our next trip.
Thank you for the kind words. Be safe and hope to see you soon !!
Used Pacifico since a little girl with my family. Seems to be a new face every visit. New staff isn’t knowledgeable of the business they’re in.
I am sorry to hear that things apparently did not so as smoothly as in the past. Is there something i can help you with ??
Always used their valet service when flying out of Philly. Price is fair, drivers are friendly, very good service.
Phoned in. A representative said no res needed. Arrived, and was totally scolded for not having a reservation! When we were finally noticed my wife asked for more information about the service. Wrong thing to do I guess. 🙁
Prices didn’t match what’s advertised, and a bunch of hidden fees. Wow. Long story short I didn’t park my vehicle there. P.S the representative argued with me and other workers for about 5 minutes that my vehicle was a Honda Accord when in fact it’s a Honda Insight
i am sorry to hear about your bad experience.As far as reservations are concerned, we are more than happy to take them (we can do it for you, or you can go on line)but are never required - just be sure to be here AT LEAST 20 mins before you need to be at the airport
As far as pricing , we have no hidden costs .Rates are posted thru out the office ( and also on our web site )
And i did review the tapes regarding the vehicle issue, your right, could have been handled a little better.
I hope the next time you travel, you will give us another chance
Good service and value.
I have used Pacifico several times. This is a great service, and their drivers were very nice.
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