See what our customers are saying about us and submit your own review below:
I have used Pacifico for years and highly recommend them to all drivers. My wife is well taken care of when she travels and so am I. Sometimes my flight is early, more likely late, but I always have my vehicle within 20 minutes, even in the winter storms. Great people all around. I wouldn't even consider going elsewhere.
Drivers always very prompt, very professional and good drivers Would and do use Pacifico again and again
Gentlemen, I have used Pacifico a myriad of times and this is, unfortunately, the first less than stellar experience I've had.My wife and I had gotten a late flight and arrived at 2:09 AM on Wednesday ,July 19th and when we called we were told that there was a problem and they would call in 20-25 minutes.( Which someone did.) It was another 10 minutes till we received our car. In the total time we saw 2 Pacifico vans come and go so we could have saved money and gotten our auto faster.Perhaps you were short-staffed that night. I will continue to you the service but I was disappointed that evening Sam Chiodo( email@example.com)
I used you shuttle service over the weekend, with success. I requested to have my vehicle detailed. Having chosen the "SUPER DUPER" detail plan, I can tell you with absolute certainty the detail service was not super duper! Only half of the ordered work was complete. And some of the work was too sloppy. Indeed parts of my vehicle were NEVER cleaned, or were DIRTIER after the work was done. I chose to have detail work done here for sake of convenience, NEVER EVER AGAIN! I can have this work done elsewhere, cheaper, and a far sight better.
This work looks two children where learning how to detail a vehicle. There are at least TEN things wrong with this detail work. I will be discussing the problem with you . BUT YOU WILL NEVER DETAIL MY VEHICLE AGAIN!!
I've been using PACIFICO for over 15 yr. and never had a problem. Sign in is very easy and your are at the airport in no time flat. The drivers our very friendly and accommodating. Pickup is the same and check out is very fast and your on your way.
Thank you for the kind words, hope to see you back in soon !!
We have used Pacifico on several occasions. Last night we returned from vacation and were picked up in our car. Since a blizzard was coming we were anxious to get home. Once I paid and got back to my car, I saw that the "tire pressure" alert was lit on the dash. It took 1/2 hour to find a place and check our tire pressures. One tire was low. One of the main reasons we use Pacifico is to know that our car will be in working condition when we return. I am upset that the driver drove our car to get us and returned to the lot with us with a warning light lit on the dash! A few years ago our son used Pacifico. When he returned he found that Pacifico had locked his keys in the car. He had to pay a AAA fee to open the car!! I do not see a reason to continue to use Pacifico valet in tehe future!
I am sorry to hear about your bad experience, being a long time customer, you know that is not the way we do things, and I appreciate you taking the time to vent your frustration. I would appreciate the opportunity to discuss this with you either by phone or email
Our family had a wonderful vacation in Florida. The service provided by Pacifico Valet Personnel was excellent. We dropped off our vehicle and a representative met my wife and I at the airport, subsequent to pour arrival.I highly recommend Pacifico and will use this service again on our future travels. Thanks again for a job well done, as we will recommend your organization to our family and friends.
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