See what our customers are saying about us and submit your own review below:

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Safe, Secure & On Time
August 20, 2017

I have used Pacifico for years and highly recommend them to all drivers. My wife is well taken care of when she travels and so am I. Sometimes my flight is early, more likely late, but I always have my vehicle within 20 minutes, even in the winter storms. Great people all around. I wouldn't even consider going elsewhere.

Gordon McElroy

many using Pacifico for years
August 11, 2017

Drivers always very prompt, very professional and good drivers Would and do use Pacifico again and again

Slow response
July 20, 2017

Gentlemen, I have used Pacifico a myriad of times and this is, unfortunately, the first less than stellar experience I've had.My wife and I had gotten a late flight and arrived at 2:09 AM on Wednesday ,July 19th and when we called we were told that there was a problem and they would call in 20-25 minutes.( Which someone did.) It was another 10 minutes till we received our car. In the total time we saw 2 Pacifico vans come and go so we could have saved money and gotten our auto faster.Perhaps you were short-staffed that night. I will continue to you the service but I was disappointed that evening Sam Chiodo( schiodo101@comcast.net)

Good shuttle, AWFUL DETAIL SERVICE
July 10, 2017
Pennsylvania

I used you shuttle service over the weekend, with success. I requested to have my vehicle detailed. Having chosen the "SUPER DUPER" detail plan, I can tell you with absolute certainty the detail service was not super duper! Only half of the ordered work was complete. And some of the work was too sloppy. Indeed parts of my vehicle were NEVER cleaned, or were DIRTIER after the work was done. I chose to have detail work done here for sake of convenience, NEVER EVER AGAIN! I can have this work done elsewhere, cheaper, and a far sight better.
This work looks two children where learning how to detail a vehicle. There are at least TEN things wrong with this detail work. I will be discussing the problem with you . BUT YOU WILL NEVER DETAIL MY VEHICLE AGAIN!!

BEST SERVICE GREAT CO.
April 12, 2017

I've been using PACIFICO for over 15 yr. and never had a problem. Sign in is very easy and your are at the airport in no time flat. The drivers our very friendly and accommodating. Pickup is the same and check out is very fast and your on your way.

Thank you for the kind words, hope to see you back in soon !!

Timmy OBrien
General Manager

Dissatified
March 14, 2017

We have used Pacifico on several occasions. Last night we returned from vacation and were picked up in our car. Since a blizzard was coming we were anxious to get home. Once I paid and got back to my car, I saw that the "tire pressure" alert was lit on the dash. It took 1/2 hour to find a place and check our tire pressures. One tire was low. One of the main reasons we use Pacifico is to know that our car will be in working condition when we return. I am upset that the driver drove our car to get us and returned to the lot with us with a warning light lit on the dash! A few years ago our son used Pacifico. When he returned he found that Pacifico had locked his keys in the car. He had to pay a AAA fee to open the car!! I do not see a reason to continue to use Pacifico valet in tehe future!

I am sorry to hear about your bad experience, being a long time customer, you know that is not the way we do things, and I appreciate you taking the time to vent your frustration. I would appreciate the opportunity to discuss this with you either by phone or email

Timmy OBrien
General Manager

Note of Appreciation
March 11, 2017
Bill Nolan

Our family had a wonderful vacation in Florida. The service provided by Pacifico Valet Personnel was excellent. We dropped off our vehicle and a representative met my wife and I at the airport, subsequent to pour arrival.I highly recommend Pacifico and will use this service again on our future travels. Thanks again for a job well done, as we will recommend your organization to our family and friends.


  • RESERVATIONS
  • Directions to Pacifico Airport Valet in the Philadelphia Automall.

  • Pacifico Airport Valet parking links to the PHL arrival page.

  • Google Reviews

    Robert Allen
    Robert Allen
    17:31 29 Apr 17
    Excellent service and very convenient.
    David M DelPizzo
    David M DelPizzo
    15:00 02 Feb 17
    Ivan West
    Ivan West
    22:16 31 Dec 16
    Awesome
    Anna-Marie Karlsen Mellinger
    Anna-Marie Karlsen Mellinger
    14:49 19 Dec 16
    I have always had a positive experience with their drivers and office staff. I also use the additional "drive away" from the terminal service. They load your bags and away you drive! Worth the extra $13 especially after a long flight!read more
    Steven Leffler
    Steven Leffler
    17:40 04 Dec 16
    Excellent service. We've used them for years.
    DAVID CARNEY
    DAVID CARNEY
    21:25 06 Oct 16
    Fantastic experience. Quick check in and ride to the airport, and when we called on return, we were told it would be around a 20 minute wait (which was fine as our flight arrive early) but the driver arrived in about 10 minutes. I highly recommend them, as we have used them before.read more
    DAVID CARNEY
    DAVID CARNEY
    21:25 06 Oct 16
    Fantastic experience. Quick check in and ride to the airport, and when we called on return, we were told it would be around a 20 minute wait (which was fine as our flight arrive early) but the driver arrived in about 10 minutes. I highly recommend them, as we have used them before.read more
    Linda Brown
    Linda Brown
    00:10 12 Sep 16
    We have used Pacifico for years, and like being able to go to in our own car. But lately we have had to wait 20-45 minutes once we arrive back to PHL and call. Next time we are using Winner!read more
    Linda Brown
    Linda Brown
    00:10 12 Sep 16
    We have used Pacifico for years, and like being able to go to in our own car. But lately we have had to wait 20-45 minutes once we arrive back to PHL and call. Next time we are using Winner!read more
    Karen lloyd
    Karen lloyd
    19:02 03 Sep 16
    Have used PACIFICO for years and have never had a bad experience.
    Eric Strohm
    Eric Strohm
    00:55 31 Aug 16
    Have used the valet service for many years, always good. Fast, competitive rates and hassle free. read more
    Eric Strohm
    Eric Strohm
    00:55 31 Aug 16
    Have used the valet service for many years, always good. Fast, competitive rates and hassle free. read more
    Kendra Hennig
    Kendra Hennig
    19:22 02 Aug 16
    Everyone was super friendly and shared all the information I needed. It ended up being cheaper to use this short-term parking service than taking a taxi to and from the airport on either side of my trip. They brought back my car in perfect condition and right on time as expected. I highly recommend them!read more
    Kendra Hennig
    Kendra Hennig
    19:22 02 Aug 16
    Everyone was super friendly and shared all the information I needed. It ended up being cheaper to use this short-term parking service than taking a taxi to and from the airport on either side of my trip. They brought back my car in perfect condition and right on time as expected. I highly recommend them!read more
    CRAIG BOWEN
    CRAIG BOWEN
    21:41 22 Mar 16
    Called when I got off the plane to get picked up and was told it will at least 30 minutes before they have a shuttle to pick me up. I called back in about 25 minutes and was rudely toms the shuttle didn't leave test will be at 15 more minutes. I'll park at the airport next time I de use to travel read more
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  • Pacifico Airport Valet parking provides a link to the PHL departures page.

  • Pacifico Airport Valet parking links to the PHL arrival page.